When you move house, naturally, you then need to get the telecoms in the new place sorted out. Portugal Telecom has a system whereby you can transfer your old account to the new place. Excellent. However, there has been a slight hitch as ADSL at the desired speed is not available (we’re that little bit too rural). So, instead of telling us this the order was simply cancelled.
So, today, off to the Telecom shop to get it all reinstated. Get that done and then ask what number I should be calling to track this new order through the system. I’m given a special, short, free, number to call. I look at it and then ask, "Err, does this work form a mobile phone?". "Oh, no, certainly not, only from a land line".
Well, that’s no good to me, I need a number I can call from a mobile because I don’t have a land line yet. But Portugal Telecom won’t give out any other numbers. You see, in order to phone up and inquire about when you’re going to get a landline you have to have a landline.
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