I think the great man is missing a trick or two here in his analysis of Bono’s Red company.
My problem here is with what this does for the very idea of
capitalism, for companies pursuing their real and entirely wholesome
responsibility of making money. Free market capitalism, untrammelled by
marketing people in alliance with special interest groups on a mission
to save the world, has done more to alleviate poverty than any
well-intentioned anti-poverty campaign in the history of the globe.
By concentrating on selling quality, low-priced goods, some of
them made with labour that would otherwise lie idle (and dying) in the
developing world, Gap saves lives.
Absolutely true, of course, but that doesn’t mean that Red, any more than Fair Trade, (and yes, we all know that free trade is indeed fair trade but let that slip for a moment) is a bad idea.
By appeasing people who regard globalisation as a process of
exploitation companies such as Gap are making the world worse for all
of us. They are implicitly acknowledging that their main business —
selling things that people want for a profit — is inherently immoral
and needs to be expiated by an occasional show of real goodness.
Rather than resisting it, they are nurturing and feeding an anti-business sentiment that will impoverish us all.
Ah, there’s the problem. They are not appeasing. They are taking advantage of consumer ignorance (or preferences, if you, umm, prefer).
That there are people out there so deluded as to refuse to purchase goods manufactured by the poor of the world, thus making said poor richer, is obviously true. So, create a new brand which mollifies these people’s (entirely misguided) concerns. Take the money off them and use it to purchase goods from the poor of the world and thus make said poor richer.
Those of us who know the truth, are aware of reality, won’t pay the premium for these goods, we’ll simply carry on purchasing sweatshop goods as we already do and carry on, as we have been for decades, making the poor of the world richer by our actions.
In the standard business textbooks this would be a form of branding, of product differentiation, no different from the same companies making both cheap and expensive soap powders that are exactly the same except for their packaging. Consumers get an increase in their utility by buying something that more accords with their self-image of themselves, companies get greater profits because they are able to price discriminate between those with those different self-images.
Contrary, I’m afraid, to Baker’s thinking, this isn’t a negation of capitalism or the profit motive at all. Very much the opposite, it’s a cunning plan to extract more profit from those who claim to be anti-capitalist.
Such branding and product differentiation benefits everyone: the poor get jobs and money with which to continue to get less poor, consumers (however misguided) get to have more of what they want and companies doing the organizing inbetween get greater profits. In what way can this be said to be not capitalism?
And by taking said money off those who would be horrified if it were pointed out that they are indeed feeding the free market beast: well, isn’t that just the most delicious part of it?
Leave a Reply